Forum Discussion

NeilRay's avatar
NeilRay
Community Member
4 years ago

Using drop down question types

I am having difficulty with a question type which uses drop down options for answers.  If you have two answers that are identical how can the system differentiate between the right choices? 

For instance, in a hypothetical question, the choices are:

a.) oxygen = increase

b.) nitrogen = decrease

c.) carbon dioxide = decrease

Currently when I test this the system reads each "decrease" answer as different. Thus c.) decrease cannot be selected for b.) answer option.

Hope this is clear.

3 Replies

  • Hi, Neil,

    Unfortunately, the system can't tell that either instance of "decrease" should be acceptable for items b & c. 

    I suggest you use a multiple choice/response question instead. Either do a single-response question that asks which of the following should be increased, or do a multiple-response question that asks which of the following should be decreased.

    Another option would be to create a freeform question that includes 2 radio buttons (Increase and Decrease) for each of the options. (In essence, that'd be a type of multiple-response question. It'd just look different than the built-in versions.)

  • NeilRay's avatar
    NeilRay
    Community Member

    Thank you for your response.  This shortcoming is unfortunate and maybe your suggested alternative will work.  I will need to re-design the question to suit although that may be an unfavorable approach.

    May I ask, are you a system/software support tech at Articulate?

    • JudyNollet's avatar
      JudyNollet
      Super Hero

      Hi, Neil,

      No, I don't work for Articulate. Those folks always have a "Staff" label on their posts.

      I am a long-time user of Articulate software. And, since I've gotten help on the Forum, I like to "pay it forward" by answering questions when I can.