Forum Discussion
RobbieChristian
3 years agoCommunity Member
Using the Player's Seekbar to Scrub Through Videos - Video Freezes
I have a course that blends elements of animation, video, text, and icons. I want to use the player's seekbar to keep the screen clean of video controls. However, it's causing some issues. The video...
MariaCS
3 years agoStaff
Hi, Robbie.
Thank you for clarifying!
Something you can also try is a third-party tool, HandBrake, to re-encode the video.
I completely understand the confidentiality issue. Our Support team can sign an NDA, and they’ll delete the file once they are done troubleshooting. If that works for you and your team, just let us know!