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TaraMuir1's avatar
TaraMuir1
Community Member
6 years ago

Variables not working in SL360 course

Hi there, 

I have 6 variables in a course, none of which are working for me. They do display and work properly for other co-workers. 

I have deleted and re-added them all, re-saved a new version, published for web and tested in both IE and Chrome - and still no variables work.

My SL360 is showing as up to date. Please advise,

Thank you,

Tara Muir

15 Replies

  • Tara,

    Thanks for sharing that here.

    This comment is intended for tech support, rather than you. If they are serious about fixing this, they need to look at it as a timing issue. Reading the comment,

    "It seems like the Text Entry variable reference is not showing when the Text entry key is expanded, and the Enter key is used to submit the interaction."

    makes it seem as if they think the variable is being populated, but not displayed.  A quick test '(change state of object if variable = blank' on the next slide) shows that is not the case; the variable never receives a value.

  • Hi, I am facing a similar issue with the latest version of SL. Looks like the bug still needs fixing. It was never the case in the earlier versions that I worked with.

    As soon the user presses the 'Enter' key after keying in their name in the text variable box, the variable does not get populated..

    The support did help me with it yesterday (probably hard coding it) and shared the modified file with me, but I still can't replicate the same at my end in spite of the umpteen trials.

  • Hi Priyanka,

    Thank you for reaching out to our support team as well. I can see that you are working directly with Shiela, so you're in great hands.