Forum Discussion
Variables not working on mobile in web publish
Hello Everybody,
I'am using Storyline 3 and I'm doing a learning game for my company. I used variables (text variables) to restrict certains areas (somes variables are placed on layers).
Everyt...
Hi Alexis! Your variables should work across all devices, so I apologize for the issues you are experiencing.
Without seeing your .story file, my initial thought is that the interaction is not allowing the text field to lose focus so the variable can receive the typed value.
If you’re comfortable sharing your project either here or privately through a case, we’re happy to help you investigate what’s happening.
In the meantime, here are a few questions to narrow down the issue:
- Have you tried testing this on more than one mobile device? I am wondering if the issue only arises on a specific mobile device and not another (example: Android versus iPhone).
- Which browser are you using to view the course on the mobile device? This is a list of our supported browsers.
- What environment are you viewing the course in? (LMS, web, Review 360, etc.)
I look forward to seeing your file and helping you through this issue!
