Forum Discussion

JessiKoloski's avatar
JessiKoloski
Community Member
1 year ago
Solved

Variables used onscreen disappear when browser is resized

I have a question counter set up in a randomized question bank using variables and with the latest update (March 22nd, 2024 - 3.86.32080.0) if I have that slide onscreen, in preview OR viewing the S...
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    1 year ago

    Hello Jessi!

    I'm happy to share that we have released a new update for Storyline 360 (Build 3.88.32474.0).

    In this update, we have implemented a fix for:

    • Variable values disappeared after resizing the browser or preview window. 

    As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

    Update Authoring Apps

    If you have any questions on Update 88, please let us know in this thread or privately in a support case.

    Have a great day! 

KelseyBrennan-1's avatar
KelseyBrennan-1
Community Member
1 year ago

No worries at all, fingers crossed! :-)

JakeHurt's avatar
JakeHurt
Community Member
1 year ago

It didn't work for us when we tried it, and at this point I don't want to try it again as we might not be able to roll back to the version we are using.

  • KelseyBrennan-1's avatar
    KelseyBrennan-1
    Community Member
    1 year ago

    Oh no! Sorry to hear that. That's fair, I'm also nervous about that. I hope it gets fixed soon.

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    1 year ago

    Hi JakeHurt! 
    I'm sorry to hear you've run into this snag with the variables disappearing. Are you still running into this issue this week? We'd be happy to assist you further in this thread or privately in a support case. 

    Looking forward to hearing from you!