Forum Discussion
RachaelKilroy
2 years agoCommunity Member
Very slow import import in Storyline 360
I have a short (10 slides) ppt file I want to import. It scans the slides ok but seems to be getting stuck afterwards- I'm at 45 mins at the moment and still only 20% through. Am on the latest ver...
JosephFerraro-2
Community Member
I am also severely impacted by this, with just a few very basic slides and it takes an eternity to import.
- Current versions of SL360 x64 and SL360 behave the same here, very slow.
- I'm using a virtual machine, but the drives are locally connected. Everything is plenty fast outside of this specific task of importing PPTs, which was much faster in the past. I was using the same system and setup in the past as well, so this definitely feels like an issue related to PowerPoint or SL specifically.
- PowerPoint is the most current available for me: Version 2403.
- I've "repaired" via uninstall/reboot/reinstall both versions of the software and this didn't resolve anything.
StevenBenassi
7 months agoStaff
Hi Joseph!
Sorry to hear you've also run into this setback!
Testing the behavior on my end, in the current version of Storyline 360, I didn't observe any slowdowns when importing PowerPoint slides. It would be helpful to have a closer look at the PowerPoint file that's giving you trouble. Do you mind sharing a copy here in the discussion or privately through a support case?
We'll delete it from our system as soon as troubleshooting is complete!