I have imported a single VTT file exported from Storyline into a video I have in Rise, other than embedding in the original source, is there an option in Rise to set the default to ON? Many thanks.

Please add mine too.I work in an organisation with over 1M employees and we need to be as inclusive as possible. Captions should be available as default to make employees and colleagues realise that they are valued as individuals and contributors to the company. I appreciate that your software is making strides in other ways but this should surely have been a standard consideration during development; a toggle switch which is editable to on/off by default.Using closed captions as standard doesn't negatively impact a hearing user but for a hearing-impaired user it includes searching, clicking etc. to turn them on.

This should be a high priority for the roadmap and be implemented asap. This thread shows how many users need this simple addition, and 2 years later is not good enough. Even if you have to select it for the first video but then it remembers your selection for subsequent videos in a particular training would be better.

Hello Melissa, Thanks for adding your voice to the request to be able to show closed captions automatically. Your vote has been counted! If you would like to add additional comments on how this feature will benefit you and your organization, feel free to share them. I'll add them to the feature report.

Hi there, Trevor. The video player is designed to ask viewers to select the caption language rather than launching captions by default. There isn't a way to change that right now.

We'd love that to happen too - as all the essential information is displayed in our captions, and some users will simply not know to turn them on and phone us asking for the instructions we've carefully captioned (we use Rise to make self-installation videos for scientific instrumentation). Having an option to turn them ON - and in a specified language - by default would fix this. Can this feature be added to your features request list please?

Video Caption 'ON' by default in Rise | Articulate

56 Replies

Crystal-Horn
Staff
6 years ago
Hi there, Trevor. The video player is designed to ask viewers to select the caption language rather than launching captions by default. There isn't a way to change that right now.
stuartcoombe
Community Member
6 years ago
We'd love that to happen too - as all the essential information is displayed in our captions, and some users will simply not know to turn them on and phone us asking for the instructions we've carefully captioned (we use Rise to make self-installation videos for scientific instrumentation). Having an option to turn them ON - and in a specified language - by default would fix this. Can this feature be added to your features request list please?
AlyssaGomez
Staff
6 years ago
Hi Stuart,

We're tracking this request, but it's not on our immediate roadmap right now. Thanks for letting us know this option is important for you!
MichaelStanley-
Community Member
5 years ago
Any updates on this? We need to have the option to have closed captioning on by default.
Renz_Sevilla
Staff
5 years ago
Hi Michael, no updates for this yet. We'll be sure to reach out here if we make any changes that help!
AntonioScrib881
Community Member
4 years ago
+1 for this feature!
EricaZalma
Community Member
4 years ago
Can we get this on the Roadmap please? We use translated subtitled in our translated Rise course and if they're not on by default it looks like the videos are not localised.
JonathanYoung-8
Community Member
4 years ago
Yes, please can this be added to the roadmap - users are not necessarily aware that captions are an option
KellyWood-7fc00
Community Member
4 years ago
Another +1 for this feature - this option is very important to us. We would like to have the ability to control if the captions are turned on by default. Our users do not know that this is even an option for them. Please add this to your roadmap - this is a very valuable feature.
alexdevo
Community Member
4 years ago
Another potentially ignored +1 here.