Forum Discussion
Video Closed Captions stopped showing Rise
I have video with closed caption that played in Rise. All of a sudden the videos still play but now none of the Closed Captions show in in any of the videos. The Closed Captions still show when play...
Hi there, Eileen! You should see an option for the language of the closed captions when you click the CC button. Click the language, and the captions should appear:
Let me know if that option isn't working for you! You can share a link to your course in your reply, or connect with us privately by clicking here.
I see the option but no closed captions. Is my VTT file formatted correctly? I exported it as TXT and then did a save as with .en.vtt as the extension. I'm not sure if the numbers are supposed to preface each time.
Any help is greatly appreciated.
Eileen