Forum Discussion
Video Closed Captions stopped showing Rise
I have video with closed caption that played in Rise. All of a sudden the videos still play but now none of the Closed Captions show in in any of the videos. The Closed Captions still show when play...
Hi Eileen! A VTT file is a special type of file generated by third-party captioning services, such as YouTube, Amara, and 3PlayMedia.
You can create a .vtt file in a snap by uploading your video to YouTube and using their automatic captioning feature (this works on private and public videos). Once captions have been generated, export the .vtt file. Keep in mind that automatic captions are created by machine algorithms and may not be as accurate as a professional captioning service.
Hi Alyssa,
I didn't have a problem creating the VTT file. It wasn't working in Rise.
Eileen