Forum Discussion
Video Color Issue
Hi Marina,
Happy to help investigate! It sounds like the colors on the slide are ok, but the colors in the video have changed after publishing. Is that correct?
I’d love to ask a few questions to know more about the issue:
- What version of Storyline are you using?
- Do you see this in the Storyline file during preview?
- Are all of your users using the same browser, or does this happen across various browsers?
The best recommendation I can make is for you to share your file with our support team privately so we can take a look and dig deeper!
Hello Ren, that's correct!
- I'm using mostly Articulate 3! We ran tests publishing in 360, but the error persists.
- Yes, it also happens during preview - I just ran a test in different computers around the office, and some has issues both in preview and after publishing, some of them don't.
- Our users use Chrome, since our platform (moodle) only works there!
I'll clean the file - since it's super heavy and contains protected material - and leave it with just the slide with the video, is that ok?
Thank you for the help! :)