Forum Discussion
Video Color Issue
Hello!
I've been having a problem with the colors of a video imported as .mp4 to my Articulate project. I'm not sure if it's a Storyline problem, but I need help to investigate!
I've made a subt...
Hi Marina,
Great job on thoroughly testing the issue! It seems this isn’t just an output problem, but happening within Storyline as well.
Yes, it sounds like we just need to see that single slide with the video.
I don’t want to lose any of the information that you’ve shared so far, so I’ve opened a support case on your behalf and will e-mail you a link to directly upload your .story file for one of our support engineers to take a look.
Excellent! I've just received and saved the e-mail!. I'll check with my team leader if we're allowed to share the problematic file and will reply to the case iin the next few days, if there's no problem.
Thank you very much for the support and fast replies! :)