Forum Discussion

MarinaDantas-d6's avatar
MarinaDantas-d6
Community Member
7 years ago

Video Color Issue

Hello! I've been having a problem with the colors of a video imported as .mp4 to my Articulate project. I'm not sure if it's a Storyline problem, but I need help to investigate! I've made a subt...
storyline 360
RenGomez's avatar
RenGomez
Staff
5 years ago

Hi D,

Thanks so much for reaching out, and a good call to start a support case! I see my teammate, Jose, has confirmed the issue you see is a bug that we've recorded where some high definition monitors show a color shift in published outputs.

We'll be sure to reach out when a fix is in place!

  • DNorman's avatar
    DNorman
    Community Member
    5 years ago

    Hello Ren
    Yes, Jose was very helpful in trying to figure out the cause of the issue
    and trying to resolve it. Please keep me informed.

    Thanks
    Donisa