Forum Discussion
Video compression options grayed out?
WOAH, I've just had this issue AGAIN, even though it was supposedly fixed in the April 18, 2023 (Build 3.75.30269.0) update - "Fixed: The video compression setting was disabled when it should have been active."
Today, I opened an older project to make some updates and re-publish it and I noticed that it was taking AAAAAGES to save and realised it was encoding video. I stopped it and went to the video slide and saw that the Compression setting was greyed out and set to "Automatic". I tried all of my previous tricks (eg. creating a NEW project, importing the video and applying the "None" setting, then copy/pasting the video (...NOPE) and then the slide across to my old project) but nothing was working. I even tried closing all Articulate projects and opening just the one project but it still wouldn't allow me to set the value. In the end, I was going to reboot windows and try one last time (before I resorted to the dreaded 'copy all slides over to a new project then fix everything that went wrong' process) so I closed ALL apps & Explorer windows and decided to re-open Articulate one last time, before rebooting, and I was able to successfully re-import the video and change the setting to "None".
Why did this issue return again???
I'm dropping this note in here in case this happens to someone else and they come looking for help.