Forum Discussion
Video compression options grayed out?
When I insert a video onto SL the option to change compression is grayed out and set to "Automatic". I don't want SL to compress my videos. How do I get this to show up as an option?
I'm having this issue too, and it's driving me CRAZY.
I'm breaking a course I built in March into five smaller courses. Compression is turned off on all the videos in the original course. For each new course, I copied the original file and deleted the slides I didn't need. But I just noticed in all of those new course files, compression is turned on on all the videos and the dropdown is grayed out. I tried replacing the videos, but it still won't give me the option to turn off compression.
I also tried importing the video slides into a new file, but same issue - compression is on and the dropdown is grayed out.
If I open up a new file and insert the videos, I can turn off compression. However, I added captions to all of these videos in the original course (~20 across 5 courses), so if I import these videos into a new file to turn off compression, I have to redo all the captions. Not happening - I didn't bill this customer thinking I would be spending extra time re-inserting the captions I put in the original course.
I've resorted to the method Natasha posted (replacing all the video files in the story_content folder in the SCORM package), but this isn't sustainable long term (nor should it be necessary) if I have to go back and update these files in the future.
Any update on fixing this issue, Articulate?
Hi Danielle,
I'm sorry to hear you've hit this snag with video compression in your Storyline course! I appreciate all the details you've included, and it's a great idea to open a case as well. I see that Mick is requesting a screen recording of the issue.
We can continue troubleshooting through your support case to help keep all information in one spot, but let me know if I can help with anything else!
