Forum Discussion
Video Content Not Playing on Apple
Hi
I've uploaded a new e-learning course to my LMS which includes video content from the 360 Content Library and the videos play fine on PCs and Android but will not load at all when using an App...
>Chrome on an iPhone/iPad
all browsers on iOS and iPadOS are Safari (with different user interfaces),
only on Mac OS (desktop) Chrome is Chrome and Firefox is Firefox
upload your training (or a simplyfied version) to scorm cloud
https://community.articulate.com/articles/how-to-troubleshoot-your-lms-with-scorm-cloud
open a support ticket (and send them the link to scorm-cloud)
https://articulate.com/support/contact/360-teams
UPDATE: another idea - try a video without audio track (not only silence) - starts this video on the LMS
UPDATE 2: classic player or/and modern player ?
Jürgen
