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LianneZitzelsbe's avatar
LianneZitzelsbe
Community Member
8 years ago

video controls not working in Articulate Online

Hi there,

I am using Storyline 3 and have inserted mp4 videos into my project. The video controls work when I publish to the web but not when I publish to the Articulate Online LMS. Is there a setting that I need to adjust?

Thank you

storyline 360

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  • RenGomez's avatar
    RenGomez
    Staff
    5 years ago

    Hi Ronan,

    Thanks for the follow-up! My colleague Katie shared above that our team fixed this bug a year ago, but it sounds like it may have returned. I'd like to have our support engineers take a look at your file to confirm this. 

    Are you able to share it using this link here? From here, they'll do some testing and get back to you with further guidance as soon as possible!