Forum Discussion
Video Encoding for Storyline 360
I am trying to find out what the video encoding parameters are for Storyline 360.
We've noticed that Storyline is a little particular. Sometimes files that appear to be encoded exactly the same way as previous ones we've used will not allow us to turn Automatic compression off - the option is grayed out. When that happens we have to run the video through Handbrake to get the setting to work - a time-consuming extra step.
We are playing with encoding settings to try to figure it out but any light you can shine would be appreciated.
Also, is Storyline able to accept video files using h.265 encoding yet?
Hello all,
Has there been an update on this?
I tried Doug's workaround but it still enabled compression upon pasting the scene back into the original storyline file.
My workaround was actually to re-encode the file with a new name, as it seemed to recognize the original video file and applied automatic compressed by default, without me being able to change it.
For reference my video file is a 5.5s 4.5MB MP4 file encoded in H264 at 20mbps. Used AME.
A note, even if I renamed the original file (v1.1) in file explorer to 'v1.2' or 'v1.3' it still seemed to force the automatic compressed. Only a brand new file solved it, using the name v1.3.
Thank you thank you thank you! This was the easiest solution and while frustrating, I was able place the videos without having to rework all the layers I had built on top of the one that would uncompress.
Very sad that after 3 years this is still an issue, though...
Hi Laura!
Turning off video compression is only available for MP4 videos created with baseline, main, or high profiles. All other video files will be compressed when published.
If the "None" compression setting isn't working correctly on one of your video files, please send it to our Support team here! They can take a closer look and give you more insight into the encoding process.
Hi!
I tried to attach one of the mp4 files but they are too big for our email system. Do you have a place where I can upload a file?
The mp4s are created with standard encoding but will not allow us to select to turn off automatic compression when pulled into Storyline 360. I've attached screen shots of the settings in Premiere that we've used for years. In the past, we were able to turn off compression but something changed about 6 months ago that won't allow it.
Please let us know if we should set something differently in Premiere.
Thanks!
Laura
[AAFP
Hi, Laura. Thanks for your follow-up!
It looks like you may have replied via email in which the screenshots did not come through. Have no fear, as you can share the .MP4 file along with the setting information with our Support Engineers via this private upload link: http://www.articulatecase.com/
Be sure to share the case number in this discussion so we can follow along to share any additional insight here!
I don't see a case number in this thread. I'll include the URL instead.
Thanks, Laura! I do see the files you shared under case number 01652317. Our support engineers will have a look at those files and reach back out to you shortly!
Where do I locatew Video Encoding for Rise courses build on a Mac?
Thanks,
Hi Beverly,
Are you having trouble with videos you've added into your Rise course? If so, we're here to help!
You can find our general best practices for working with video and audio here.
No I’m not having any trouble with my videos. I wanted to put a watermark on my videos as I am creating my modules for an online course.
I read that you could do it in Storyline but I work on a Mac and I use Rise.
How do I put a watermark on my videos in Rise????
Thanks
Beverly
Hi Beverly! At this time, there isn't a way to add a watermark to a video from within Rise 360. Since video blocks import your already created video content, you would need to insert the watermark before you imported it into the tool.
If you have time to log a feature request and tell us more about how this could help you, that would be super helpful!
In the meantime, let me know if there’s anything else I can help you with.
Too late to do it now as all my videos have been uploaded.
On another note: I am thinking of using https://learning-templates.com
as my Learning Management System that works with all Articulate Courses including Rise.
Do you know about it and if it works?It would help if both these items were posted for new Articulate users.
Thanks
Beverly
I have another question about the Carousel in Rise. Can you make the photo size smaller? I don’t see that it’s possible in the Settings.
Thanks,
Beverly
Hi, Beverly - Rise will dynamically adjust the size of the carousel block to match the size of the image. Just resize your pictures to whatever you'd like, then upload them to your carousel block.
Hope that helps!
Thank you for the suggestion, Beverly. I'm always looking for ways to improve our documentation.
As far as the specific LMS tool you mentioned, I don't have any experience with that tool, but I look forward to seeing if others in the community have.
I'm having some really weird issues going on with the turning off SL's compression.
When replacing videos using "replace video", I'm being forced to compress. The videos we are replacing were not compressed originally, so it's not assuming this. The new videos are also exported using the right preset.
What's weird, is if i put the videos in a totally blank presentation, they don't require compression. Seems like a bug. Check out the screenshots. This is the same video file.
After more troubleshooting, two more weird things.
1. I can publish the blank file and it works -- uncompressed.
2. If I copy and paste the 'good slide' into the existing deck, it forces compression again. REALLY weird.
