Forum Discussion

LauraFilla's avatar
LauraFilla
Community Member
6 years ago

Video Encoding for Storyline 360

I am trying to find out what the video encoding parameters are for Storyline 360. We've noticed that Storyline is a little particular. Sometimes files that appear to be encoded exactly the same wa...
storyline 360
AlyssaGomez's avatar
AlyssaGomez
Staff
6 years ago

Hi Laura!

Turning off video compression is only available for MP4 videos created with baseline, main, or high profiles. All other video files will be compressed when published.

If the "None" compression setting isn't working correctly on one of your video files, please send it to our Support team here! They can take a closer look and give you more insight into the encoding process. 

  • LauraWinzen's avatar
    LauraWinzen
    Community Member
    6 years ago

    Hi!

    I tried to attach one of the mp4 files but they are too big for our email system. Do you have a place where I can upload a file?

    The mp4s are created with standard encoding but will not allow us to select to turn off automatic compression when pulled into Storyline 360. I've attached screen shots of the settings in Premiere that we've used for years. In the past, we were able to turn off compression but something changed about 6 months ago that won't allow it.

    Please let us know if we should set something differently in Premiere.

    Thanks!

    Laura

    [AAFP

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