Forum Discussion
Video Errors in Canvas- Rise360
Hello Everyone,
My colleagues and I are launching several new trainings on March 1, 2022. We've built the courses in Rise360, and exported the courses using the web export. We're limited to t...
Hi, Amanda! To allow forward-seeking in your videos, you can click Edit > Settings and check Allow forward seeking.
I did test the course you shared and uploaded it to our web server, and I was able to fast-forward the video without any problems so it looks like this option has been checked already. I also didn't run into the error message you mentioned.
Have you tried uploading the course on a webserver and checking if you experience the same issues? If the video plays without any problems on your webserver, please submit a support request with your LMS (Canvas). They can best help you with this issue.
