Forum Discussion
Video freezes, no issue with actual mp4 file
Hard to tell without seeing the Storyline file, but is it possible that the video was trimmed at its end within the video editor? if not, are there any triggers set in the timeline? Oddly, the video seems to begin again if you start drag the seekbar past the point where it pauses. In any case, I think looking at the video in the video editor is a fruitful place to start.
One thing I would mention regarding the seekbar, is that you could remove the player seekbar on that screen, and instead show video controls for the video. Those have a seekbar and a timer.
Hi David,
Thanks for responding, I assumed the story file would be too large to upload but it seems not, here it is :)
As far as I can see, no triggers or any reason to pause. And for my own sanity and to avoid embarrassment I've checked the mp4 video over and over to ensure the issue isn't with the video (it's not). 1482s is the pause. I hope I haven't missed something super blatant....