Forum Discussion
AaronMcCray
10 months agoCommunity Member
Video is pausing on the published version/Review 360 every time an object appears on top.
Hi all, I'm getting some behavior that I'm pretty sure didn't happen before. Maybe I've just never done anything this way, but I can swear I have. I'm creating a test for a file where the background...
EricSantos
10 months agoStaff
Hello Aaron,
I'm sorry you've hit this snag with the video. What you see in preview should be the same as the published output. I appreciate the troubleshooting you've already done! If you're already working on your local drive, try running these steps to fix possible installation issues, then republish the course.
We'd be glad to investigate further if the problem persists. You may share your Storyline project here or privately in a support case, where our Support Engineers will work with you one-on-one. We'll delete it when we're done testing.