Forum Discussion
MarcelaRyan
7 years agoCommunity Member
Video issues
Is anyone having issues with videos in Rise. I have created several courses uploading mp4 videos and I had no issues. Last week I had to update a course (content only) and when I re-uploaded the c...
AlyssaGomez
5 years agoStaff
Hi Lisa! I'm sorry you're running into trouble with your videos.
Please try deleting one of the video blocks from the course, then add a new video block. Re-upload the video, and let us know if you see an improvement.
If not, we'd love to test your SCORM output file from our side. You can send it to us privately by clicking here.