Forum Discussion
Video restarts when I move/scrub the seekbar
In all the video slides I have, the videos are getting restarted whenever I move/scrub the seekbar in the course player. This happens only when I publish the course (HTML 5 version only) and upload ...
Hello Lisa and welcome to E-Learning Heroes. 😊
Yes. The original issue where clicking the video control seekbar restarts the video instead of scrubbing was fixed in Storyline 360, Build 3.24.17733.0. This version was released in January 2019.
We are currently on Build 3.55.25975.0.
Do you know what version of Storyline you're using?
- You can check by going to Help > About Articulate Storyline
If you're experiencing a similar issue in the latest update, I'd like you to share your project file with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.