Forum Discussion
Video Size Limitations in Rise
Hi Dave, when you get the “Your computer is offline” message, have you tried using a different browser and see if the same issues occur? Also, does this happen when you upload other video files as well? If you’re persistently having this issue when uploading your videos, you can open a case here and our Support Engineers will work closely with you to troubleshoot the problem.
Thanks for the response. I ended up importing from a non-work personal computer. I'm assuming that the firewall was preventing quick transfer and it was timing out on Articulate's end.
Thanks for that update, Dave! It's helpful for others.
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