Forum Discussion

DanHiveley-0060's avatar
DanHiveley-0060
Community Member
3 years ago

Video stopping in the same spot in review 360

Not sure what the problem is. I have about a 6 minute video that I made in After Effects and it plays great in media player.  When I load it in articulate it plays fine in preview mode. When I uplo...
Review 360
MariaCS's avatar
MariaCS
Staff
3 years ago

Hi, Dan.

Thank you for reaching out!

I can see you've already attempted some troubleshooting steps, so the next step is to connect you to one of our support engineers. I went ahead and opened a case on your behalf, so you should hear from our team soon via e-mail. 

  • DanHiveley-6e50's avatar
    DanHiveley-6e50
    Community Member
    3 years ago

    I opened a case yesterday.
    Thanks,
    Dan

    Dan Hiveley
    Learning & Development Specialist
    Corporate

    Direct:248-824-6467 | Internal:46467

    dhiveley@usmmllc.com

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