Forum Discussion
Betsy-Murphy
4 years agoCommunity Member
Video Stops Playing in Review 360
I have a course that contains three videos. When I publish the course to Review, two of the videos are fine but one freezes before it completes. I have checked and then re-uploaded the video, ensur...
BeccaLevan
4 years agoCommunity Member
Sorry for this trouble, Betsy! Let's get this sorted out:
- What browser are you using when the two videos freeze? Can you replicate it in other browsers?
- Any differences between the problematic videos and the working one? For example, were they created differently?
We'd be happy to test things if you could share your .story file and the video files with our support team here privately. Then we'll reach out shortly after with the next step!
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