Forum Discussion
Video Stops Playing in Review 360
I have a course that contains three videos. When I publish the course to Review, two of the videos are fine but one freezes before it completes. I have checked and then re-uploaded the video, ensur...
Hi, Sue!
Having your video stop even after all of the things you've tried sounds frustrating! I would love help you resolve this issue! Would you be willing to share your files here or reach out to our Support Engineers directly in a support case?
Thanks for reaching out!
Thanks for responding, John.
I had submitted an Articulate Support case just a short while ago, and included a .story file and Review 360 link.
I'm hopeful this will be resolved. We frequently include videos in our elearning courses, and it's been working fantastically until just the last few days. :-)