Forum Discussion
Video Stops Playing in Review 360
I have a course that contains three videos. When I publish the course to Review, two of the videos are fine but one freezes before it completes. I have checked and then re-uploaded the video, ensur...
After working with Articulate Support, this issue continues - whether updating an existing course, or creating a brand new course - even after running the 8/23/2022 update. I have been following all recommendations on how to avoid corrupt files and erratic behavior. And now, another member on my team is having the same issue.
I've responded via the Articulate Support survey indicating all of this information. I'm hopeful Articulate can help us to find a solution. Meantime, my workaround is to insert videos as web objects or hyperlink them to open in a separate window.
UPDATE: Several members on my team are now experiencing this same issue, and we'll all need to use the workaround mentioned above until this issue is fixed.