Forum Discussion
Video with Black Frame
Hi there,
I have a video imported to Rise 360. It has a black border around it. (see attached)
Is there a way for me to remove the black border?
Please advise.
/jc
I am having the same issue with an iframe embedded 16:9 video. I am getting a thin black border that disappears when the video ends. I have set an end-screen image that explains why the border could be disappearing when the video ends, but still does not explain the thin black frame.
The frame is appearing regardless of the embed width size I have set in Rise. I have checked my after effects video file and there is no black frame or border in the file.
Has anybody been able to find a fix for this issue?
Note that I have had to upload this video and embed it from Vimeo so that I can have it autoplay and not repeat, because these options are not available in Rise.
It would be much more convenient to have an autoplay option for uploaded video’s in Rise in future.
