Forum Discussion
MaryCantwell
2 years agoCommunity Member
Video wont upload- all get error message
I have tried different videos and I just get error. No information. I have never had this problem and this is a repeat action I have doen with 100s of courses I have made.
AngeloCruz
2 years agoStaff
Hello Mary! I'm sorry to hear that you are having difficulties uploading videos to your Rise course.
Does this happen to a specific Rise course only? Are you able to upload the said videos to other Rise courses? If the issue persists regardless of the course you upload your videos to, I would like to take a closer look at your video files.
You may attach it to your reply or upload it privately by opening a support case here. Our team will be more than happy to help troubleshoot the issue with you.