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SafeTeamAcademy's avatar
SafeTeamAcademy
Community Member
7 days ago

Videos do not restart when jumping back to a cue point on the same slide

Hi everyone,

I would like to know whether the following behavior is expected in Storyline.

On some of my slides, I have several videos that appear and play at specific points on the slide timeline.

At the end of the slide, the learner can click a “Restart” button. This button uses a trigger to jump back to a cue point located near the beginning of the same slide, before the videos start appearing.

I expected the slide content, including the videos, to behave as if the learner had returned to that earlier point in the timeline.

However, I noticed that when the learner clicks Restart, the videos do not play again. When their corresponding point on the timeline is reached, they remain at the end of their own media timeline, as if they had already finished playing.

Is this the expected behavior when jumping back to a cue point on the same slide?

Thank you for your help!

1 Reply

  • I am not able to replicate that issue as described. Are your videos set to play automatically or by trigger?  I have attached a sample.  If you can provide a sample, the community could better diagnose the issue with you.