Forum Discussion
LeahRicker
6 years agoCommunity Member
Videos freezing randomly
Hi. I've been struggling with 2 videos built by a vendor that need to be included in our LMS. I created a Storyline 360 module with both videos added. They are each 30 min in length (I know that's n...
KatieRiggio
6 years agoStaff
Hello, Brian. Appreciate you circling back with this update from SABA!
I've been keeping a pulse on Leah's case with one of our support rockstars, Renz, where I see he recommended to compress the videos further or to split them into smaller videos so they won't need any additional resizing. I'm going to share your LMS' findings with him so we can look into other approaches, as I would hate for you and your team to rebuild the project!
Also, Storyline 2 publishes Flash first with the ability to include the HTML5 output. I'm curious if the issue may lie in just the HTML5 output. Talk soon!