Forum Discussion
LeahRicker
6 years agoCommunity Member
Videos freezing randomly
Hi. I've been struggling with 2 videos built by a vendor that need to be included in our LMS. I created a Storyline 360 module with both videos added. They are each 30 min in length (I know that's n...
LaurenDuvall
5 years agoStaff
Hi Travis!
So sorry that the videos in your project are freezing! Let's get this sorted out.
It sounds like videos are freezing when viewing the course in a browser. Have you uploaded the course to an LMS or website?
We'll want to take a look at the affected file to determine a fix. If you're comfortable attaching your project to this discussion, please use the Add Attachment button. If you'd instead share the file privately, here's a secure upload link. We'll take a look and reply with our findings!