Forum Discussion
Videos freezing randomly
Hi. I've been struggling with 2 videos built by a vendor that need to be included in our LMS. I created a Storyline 360 module with both videos added. They are each 30 min in length (I know that's n...
Came to this thread hoping to find a solution. I'm having the exact same issue with a video freezing when publishing to HTML5 and viewing in Chrome. Did anyone here ever figure it out?
Thanks!
Hi Claudia,
Thank you for reaching out!
I am sorry that you are hitting a snag with your project freezing on you. Is this issue happening in other browsers as well?
If you are comfortable sharing your file with us, we're always more than happy to help! You can share files using this private upload link here. We'll let you know our findings and will delete them after having a closer look!
