Forum Discussion
LeahRicker
6 years agoCommunity Member
Videos freezing randomly
Hi. I've been struggling with 2 videos built by a vendor that need to be included in our LMS. I created a Storyline 360 module with both videos added. They are each 30 min in length (I know that's n...
LeslieMcKerchie
3 years agoStaff
I'm glad that you were able to isolate the issue, Fern. I appreciate you popping back in with an update.
We'd be happy to look at the video issue you are experiencing. Please share your project file with our support engineers here. It will be deleted when troubleshooting is complete.