Forum Discussion
Videos in Rise Courses Freezing, Videos Spinning - Please Help, Time-Sensitive Project!
Videos in my Rise courses are timing out, spinning and then eventually the course will freeze. I have tried rendering all the videos at lower resolutions, but did not resolve. It is happening in bot...
I'm having the same problem. Looking forward to a solution.
Hey there, Matthew,
I see that you worked on this issue in a case with Jan from my team. He gave you some steps to share with your client. We're still here if you need more support! Please reply back to Jan in your case, and he'll continue to troubleshoot with you.
