Forum Discussion
MichaelBrown2
8 years agoCommunity Member
Videos in Rise not playing
Hi,
I've recently produced a course in Rise that contains a number of videos. When the course is played on a PC, either through Rise or through our LMS the videos play without a problem. For som...
AshleyT-Pollard
8 years agoStaff
Hi Mike,
I've seen a few other users who ran into similar error messages and often traced it back to how their browser or the hosting server/LMS was reading those media files. Have you asked the other learners if they've been able to test various browsers too?
- LoriCoffey7 years agoCommunity Member
Hi Ashley!
We get the same error on any browser, but only with one video. It had a long name, so I shortened it and republished, but the error persists. Any ideas?
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