Forum Discussion
Videos in Rise not playing
Hi,
I've recently produced a course in Rise that contains a number of videos. When the course is played on a PC, either through Rise or through our LMS the videos play without a problem. For som...
I am seeing this for my ipad users. No browser works (we've tried Chrome, Safari, Firefox, Puffin Lite). Same error as mentioned here about media could not be loaded, network or server or format issue. I am paraphrasing that.
Hosted on Vimeo, no error, but never gets past buffering.
Course videos play on laptops, phones, and desktops using a variety of browsers. Nothing else in the course is an issue, only the videos.
Users are all at different physical locations, different IT departments, different security settings. So, I would be surprised if that was the root cause.
Seems like this is a recent problem, but cannot be confirmed.