Forum Discussion
Videos in Rise not playing
Hi,
I've recently produced a course in Rise that contains a number of videos. When the course is played on a PC, either through Rise or through our LMS the videos play without a problem. For som...
Hi there, Brad. I'm really sorry some of your users are having trouble viewing videos. Does it appear to be the same videos for all users?
Most customers have been able to correct this issue simply by deleting the video block, then adding it back in again. And as Lori mentioned, using a simple video title with alphanumeric characters only is helpful.