Forum Discussion
Videos in Rise not playing
Hi,
I've recently produced a course in Rise that contains a number of videos. When the course is played on a PC, either through Rise or through our LMS the videos play without a problem. For som...
Hi, thought I would share my experience with this - check your video name for special characters. I had a course with 12 .mp4s, all the same, varying in length. Three of them displayed the error message. After trying some of the troubleshooting listed here, I tried to figure out why it was only those three videos of my course, they all had '&' in the video name. I got rid of that and re-added the videos and it worked! My videos all load in Chrome in our LMS now. Just in case this helps anyone.