Forum Discussion
Videos in Rise not playing
Hi,
I've recently produced a course in Rise that contains a number of videos. When the course is played on a PC, either through Rise or through our LMS the videos play without a problem. For som...
Hi. Has this issue been resolved yet? I am having this issue as well - only with 1 video though? It works 100% when I preview in rise but once published it's not working, it's saying file not supported...
Hi Jeanie! Sorry, you are encountering the same issue with one of your videos. Kindly open up a support case with us so that our technical support engineers can take a closer look at what's happening.
