Forum Discussion
Videos not loading underneath the Content Library 360? Help!
When I search for stock videos, I get this error icon and nothing loads? It works fine for all other items, but no videos. Any ideas? Even when I click on those videos with error to insert, I get this:
Hi Michael!
Sorry to hear you're having issues accessing the Content Library!
First, I'd like to confirm that the network endpoints are enabled. You may need help from your IT team on this! Please check if port 443 is open. If not, ask them to open port 443 and add the domains in this article to your organization's allowlist. If the issue persists, please connect with our team through a support case.
They'd be happy to continue troubleshooting with you!
