Forum Discussion
Videos will not play back in Rise 360
Hi. I am new to Rise 360 and my .mp4 videos are not playing back. They appear to load but when I click play in preview it says "the media could not be loaded, either because the server or network fa...
Hi Valaine! I'm happy to let you know that the issue is now resolved and we've confirmed that all Rise services are performing normally. We're sorry for the trouble and thank you for bearing with us!