Forum Discussion
JoseTansengco
2 years agoStaff
Hello Gabby,
Happy to help!
I'm no longer able to view the attached image, but for the best results, make sure your 360° image has a 2:1 aspect ratio. You can read more about the ideal resolution for 360° image here:
If using the recommended image specifications doesn't work for you, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!