My Articulate Rise file is large and contains 12 videos. I'm having trouble exporting PDF. When I export a PDF, it only shows a single blank page and size is 1kb. Can someone help me ASAP please?
This issue was fixed on Feb 09, 2023
Hi Dinesh,
you should contact the support team with any such technical problems: https://articulate.com/support/contact/case
Greetings
Susi
Dinesh, I'm having the same issue (in files that don't include video), and tech support has confirmed they are seeing it on their end, too. If you file a support request, that might help the tech team debug the issue. Thank you.
Thanks for support.
Dinesh, in that other thread, another user shared his insight that Audio blocks are the source of the pdf export issue (videos are fine). Just updating you here in case you missed that info.
This issue was fixed on Feb 09, 2023
