Forum Discussion
Web automatically plays video when focus returns to browser window, even when user has paused video to take notes
We are seeking a solution for an issue we found in web output automatically will play video upon web browser focus returning. In other words, the user will pause the video, go out of focus to another app to take notes and upon returning focus to the web content, the web output automatically plays and we hope that when video is paused, it stays paused. Thanks.
Hello Eric,
Happy to help!
To prevent your videos from automatically playing, try setting the 'Play Video' option to 'When clicked' in Video Options.
This would make it so that your videos will only play when your learners interact with them via clicking or tapping.
Let me know if this works for you!
Jose,
Thank you for the suggestion, we updated the setting. In testing, the video stays paused, but the timeline marches on and eventually moves to the next slide automatically. We will remove the trigger that automatically jumps to next slide, add a trigger to play the video when timeline starts, and add a trigger to jump to slide when media completes. Thanks again.
