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PhilipLarge-58b's avatar
PhilipLarge-58b
Community Member
9 months ago

Website link not working on Mobile

Hello,

I see the same issue has arisen at least 2 times with no solution.

https://community.articulate.com/discussions/rise-360/links-to-websites-not-working-when-viewing-course-on-an-iphone

https://community.articulate.com/discussions/rise-360/links-to-url-website-in-mobile-version-of-rise-360

I also have an issue with accessing a PDF on website in a paragraph block. This is only testing in Rise 360 review so its not uploaded to the LMS yet. When clicking on the link, it flashes for second and nothing appears. Other links to websites work in the same block. It works ok on Desktop but no on Mobile.

Please help,

Regards,

Philip.

  • Hello Philip!

    I see you have opened a support case and working with my colleague Darwin. Great call! We'll continue the conversation over in your support case.

    Have a great afternoon! 🎉