Forum Discussion
TylerBanh-f33bf
6 years agoCommunity Member
What gives? Extra white space in published product.
Hi all,
I'm having an issue with one of my courses that I've encountered before.
I have a single slide and the slide contains a video. The video is the same exact dimensions as the slide. In th...
TylerBanh-f33bf
6 years agoCommunity Member
Hi Vincent,
I took your suggestion and imported the mp4 file into a new Storyline course. After I published, the white line went away. Everything displayed correctly. I tested other mp4 files in new Storyline courses too and didn't run into the issue again. Updating the program definitely helped.
I'm wondering if it was because I had initially created this project in an outdated version of the program, so that no matter what, it was still going to have that issue.
Thank you, all, for your help. I'll consider this case closed. If any similar issues arise, I'll bring it up again.
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