Forum Discussion
What happens with Rise courses after you cancel the subscription?
I want to share a question from a customer:
"Let's say we bought an individual 360 license to create a course in Rise and export it as SCORM. Without other similar projects, we don't renew the 360...
Do Articulate give any warning when they're about to remove Rise courses from their servers? Do Rise courses completely vanish with no allowance to retrieve what's been created? My expired subscription lapsed by one month (after six months) and I'm being told all courses have been removed. Is this for real?
Hello Alnisha,
Sorry to hear about your content.
We don't notify expired users that their content is about to be deleted, but we do send reminder emails 90 and 60 days before a renewal date that a subscription is about to expire. During this period, you'll either need to renew your subscription or publish or export your courses since you lose access to Rise 360 after the subscription lapses. You can check out this article for more information on what happens to Articulate content when a subscription expires:
