Forum Discussion
Subscription
Hi There..
I have renewed my subscription but the dashboard still shows an alert that my subscription has been cancelled. The payment is processed and it is reflecting under the billing page but i am not able to access any of my previous storyline projects nor rise modules. I have a deadline for a new project. Please support.
Regards,
ARIE
I suggest you submit your case directly to the Articulate staff. You can do that here:
2 Replies
I suggest you submit your case directly to the Articulate staff. You can do that here:
Hello ARIETRAINING,
Thanks for reaching out! I see that you've opened a case and that you're working with my colleague, Nina, to discuss your subscription. You're in excellent hands!
We'll continue the conversation over in your case.
Have a great weekend!
